Follows and demonstrates the values, mission, and culture of CC’s Coffee House; responsible for delivering exceptional guest experiences through quality beverage and food preparation, outstanding service, and maintaining a clean, safe, and welcoming environment. The Barista ensures all products are prepared according to company standards while engaging guests with sincerity, product knowledge, and enthusiasm to create a memorable experience. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Deliver exceptional guest service by greeting all guests warmly, engaging with sincerity, and following CC’s steps of service.

• Prepare espresso beverages, brewed coffee, and food items according to company recipes, procedures, and quality standards.

• Provide product knowledge to guests, including coffee varieties, beverages, pastries, and merchandise; recommend and upsell products when appropriate.

• Operate point-of-sale systems accurately, including processing transactions, refunds, discounts, and various forms of payment.

• Maintain speed of service while ensuring order accuracy and quality standards are consistently met.

• Ensure all food safety procedures are followed, including proper handling, storage, and preparation of products.

• Maintain cleanliness and organization of all work areas, including production lines, service stations, dining areas, restrooms, and exterior spaces.

• Stock and restock service areas with food, beverage, and operational supplies to maintain efficiency during shifts.

• Safely operate all café equipment, including espresso machines, ovens, blenders, and other tools required for daily operations.

• Follow all company cash handling procedures, including accurate till counts before and after shifts.

• Monitor equipment functionality (e.g., refrigerators, freezers, heating equipment) and report any issues to management.

• Resolve guest concerns promptly and professionally, escalating to management when appropriate.

• Support team operations by communicating effectively with team members and maintaining a positive, team-oriented environment.

• Adhere to all company policies, procedures, and safety/security standards, including incident reporting protocols.

 QUALIFICATIONS 

• Education: High school diploma or GED preferred.

• Previous experience in food service, retail, or hospitality preferred but not required.

• Ability to read and interpret basic instructions, safety rules, and operating procedures.

• Strong interpersonal and communication skills with the ability to engage guests and work effectively within a team.

REQUIREMENTS

• Flexible availability, including early mornings, evenings, weekends, and holidays as business needs require.

• Ability to stand for extended periods of time and perform repetitive tasks in a fast-paced environment.

• Ability to lift and carry up to 40 pounds as part of daily store operations.

• Ability to work in varying environmental conditions, including exposure to heat, cold, and moderate noise levels.

• Must follow all food safety, cleanliness, and workplace safety standards.

• Requires continuous standing and movement, with frequent bending, reaching, lifting, and carrying throughout the shift.

• Involves exposure to hot and cold food items and equipment while working in varying temperatures, moderate noise levels, and around moving mechanical parts. 

To apply please follow link listed below:

View Job · Barista · HigherMe