Executive & Marketing Assistant

Haven of Ascension is seeking a highly motivated and organized Executive & Marketing Assistant to support the daily operations of our holistic wellness retreat center. This role is ideal for someone with strong administrative skills, social media marketing experience, and a passion for community outreach. The assistant will work directly with the General Manager, providing executive support, managing social media engagement, assisting with retail operations, and supporting special events and community outreach.

Key Responsibilities

Executive Office Assistance

• Manage schedules, appointments, and correspondence for General Manager.
• Organize and maintain documents, records, and databases.
• Assist in preparation for meetings, events, and presentations.
• Track project deadlines and support administrative organization.

Social Media Marketing & Content Creation

• Develop and post content across social media platforms (Instagram, Facebook, TikTok, LinkedIn).
• Engage with online audiences, respond to comments, and grow community presence.
• Assist in creating promotional materials and digital marketing campaigns.
• Track analytics and provide performance reports.

Retail Customer Service & Operations Support

• Provide friendly and welcoming service to customers in the retail space.
• Take orders, process payments, and ensure a clean and organized cafe environment.
• Assist in maintaining inventory, restocking supplies, and ensuring a well-organized retail area.
• Restock supplies and maintain inventory records.

Special Events & Trade Show Support

• Assist in planning and coordinating in-house events and retreats.
• Represent Haven of Ascension at trade shows, expos, and community events.
• Manage event logistics, registrations, and attendee engagement.
• Provide on-site assistance during workshops, wellness summits, and retreats.

Community Outreach & Networking

• Build relationships with local wellness practitioners and potential business collaborators.
• Organize outreach efforts to expand Haven of Ascension’s presence in Ascension Parish.
• Coordinate marketing campaigns to increase awareness of retreat services and events.

Qualifications & Skills

• Bachelor's degree in mass communications, Marketing, Public Relations, or a related field preferred, but not required. Equivalent work experience will be considered.
• Strong administrative and organizational abilities.
• Experience with social media marketing and digital content creation.
• Customer service experience, preferably in a wellness or hospitality setting.
• Ability to multitask and handle a dynamic work environment.
• Strong verbal and written communication skills.
• Passion for holistic wellness, mindfulness, and community engagement.
• Proficiency with Microsoft Office, Canva, Mailchimp, Google Workspace, WooCommerce, WordPress, Clover POS system, and social media scheduling tools.
• Ability to work weekends and evenings as needed for events.

Preferred Experience

• Degree in Mass Communications, Marketing, or Public Relations preferred, but candidates with equivalent work experience will also be considered.
• Background in event coordination, marketing, or customer service.
• Knowledge of holistic wellness, alternative healing, and mindful business practices.
• Previous experience working in a retreat center, spa, or wellness-focused business.

Compensation & Benefits

• Competitive hourly rate ($18-$25 per hour based on experience).
• Access to Haven of Ascension wellness classes and retreats.
• Opportunities for professional growth in the wellness and event planning industries.